Our Mission
To help everyday people with everything from lending to finance. Simple things done well make all the difference to ensure you can have financial freedom later in life and achieve your goals, whatever they might be.
We are experts here to guide you through the process from start to finish, buying your first home, restructuring your rental portfolio, or a simple top-up or refix, we are here to help!
We will walk alongside you, helping make your financial journey as fun and exciting as it should be! Most importantly, we will make sure we get you the best possible deal from the banks, appropriate to your individual situation.
Get in touch
Monday – Friday:
9:00am – 9:00pm
Location:
41D Raranga Street, Marshland, Christchurch 8083
James Dean – Mortgage Adviser
james@jdmortgages.co.nz
022 042 8757
Chelsea Verdonk – Client Services Manager
Our Complaints Process
If you have a problem, concern, or complaint about any part of my service, please tell me so I can try to fix the problem. You can contact our internal complaints scheme by emailing info@zenzero.co.nz. We will contact you in 2 business days and endeavour to have the complaint resolved in 10 working days.
If we cannot agree on how to fix the issue, or if you decide not to use the internal complaints scheme, you can contact our Disputes Resolution Scheme- Financial Services Complaints Limited (FSCL) – A Financial Ombudsman Service. This service will cost you nothing, and will help us resolve any disagreements. You can contact FSCL by emailing info@fscl.org.nz, calling on 0800 347 257 or 04 472 3725 or in writing to PO Box 5967, Lambton Quay, Wellington 6145.
